PRGloo Ryecare

Ryecare offers help to people to stay safe in their homes this winter

As we move further into winter and temperatures continue to fall, more people are turning to heating appliances to keep themselves warm.

Ryecare Lifeline, Ryedale District Council’s 24-hour service is teaming up with North Yorkshire Fire and Rescue Service to encourage older people to make sure they stay safe over the colder months.

According to Fire England, two fires are started every day by electric heaters.

It is important to make sure heaters are secure, away from flammable materials and regularly inspected for damage.

It’s vital that residents protect themselves by installing smoke alarms.

North Yorkshire Fire & Rescue Service recommends that you have a smoke detector on every level of your property, ideally these should be linked and tested at least once a month. 

If you have any appliances which burn fuels such as open fires or gas boilers they also recommend that you should have a carbon monoxide alarm close by to alert you to any faults and unwanted releases of dangerous gases

Ryecare Lifeline helps people to stay safe and independent in their own home by providing them with a Ryecare Lifeline Unit which connects to their telephone and to a call button worn around the neck or wrist.

The service also fits carbon monoxide detectors and smoke alarms which are linked into the lifeline.

If activated, the resident immediately receives a call from Ryecare to check there is no smoke or fire in the building, and if there is no response, they will ring North Yorkshire Fire and Rescue Service.

Anyone can sign up for Ryecare but it is especially helpful for those who live alone and need a bit of extra help, are unwell or disabled and who live in isolated or remote areas.

More information about Ryecare and the different support packages it can offer can be found at

Margaret Wallace, Programme Director for People and Resources at Ryedale District Council, said: “We want our residents to stay warm this winter but it’s also important they’re safe.

“Alongside the fire service we are encouraging everyone to make sure they have smoke alarms fitted and in good working order and to make sure any electric heating appliances are safe for use.

“Our Ryecare Lifeline offers an excellent service to those who need a bit of extra support and peace of mind that someone know if they need help and arrange it for them.”

Adam Farrow, Prevention Watch Manager at North Yorkshire Fire and Rescue Service, said: “Telecare facilities are a great way of remaining independent in your property and can link smoke alarms, carbon monoxide alarms with other useful devices such as fall detectors, telecare can link to a loved one such as a family member or can be linked to an alarm receiving company who provide nonintrusive support should you need it. 

“If you or someone you know would like to know more about telecare facilities, we recommend that you get in touch with a local provider for more information. 

“For any information about fire safety please get in touch with us at or 01609 780150.”